Authorized Dealer

Services
     DDK sells, installs and services a wide range of communications products in the Buffalo and Western New York area. We also wholesale Vodavi Starplus products on the World Wide Web. These products include the Starplus STSe* and XTS*, the Triad, the Starplus DHS*, the Starplus Digital series such as the 14-28, 28-56 and 48-96, the Starplus analog series such as the 6-16 & 12-24, the Mini-Voice and Dispatch voice mail systems and the Path Finder voice mail system. This is only a small number of the business telephone systems, auto attendants, voice mail systems, IVR (Interactive Voice Response) systems, computer data networks and paging systems we sell. We supply and service products from a wide range of manufacturers including: Vodavi, AT&T, Lucent, Avaya, NEC, Nitsuko, Panasonic,  Comdial, Toshiba, Samsung, Macrotel, Prostar, Amp, Leviton, 3M, Bogen and many others. Here at DDK we strive to give your company an installation that’s geared toward perfection. We goal orient ourselves around using the most reliable products for our customers. Why? Because your headaches become our headaches and no one likes to have headaches. That’s why we supply you with the best products. Products which have been tested for their reliability, quality and performance with an installation to match. We’ve been in business for over 20 years and have developed a reputation of selling items that last a long time. So remember, if it’s high tech communications products you’re looking for, contact DDK, the name synonymous for quality and perfection.

Products

STSe | DHS | Dispatch | Analog Electronic Key Systems | Starplus Digital

     This Starplus line includes commercial single-line telephones, one and two line feature telephones, electronic digital hybrid systems, telephone systems, IP* based phone systems, voice mail systems and computer telephone integration (CTI) products. STARPLUS systems are available through large-scale national and regional stocking distributors and retailers, who sell to customers in virtually every city in America. Customer support is provided directly by DDK Telecommunications, Western New York's only priority dealer. Vodavi, a Phoenix based company partly owned by LG Electronics, provides technical support to authorized interconnects to help them with service, support, installation and product training.

     The STARPLUS STSe was first introduced in 2006. It's available in a basic or expanded system option. The basic system comes standard with 4 incoming C.O.(Central Office) line ports, 8 digital station ports and 2 analog S.L..T. (Single Line Telephone) ports and can grow to a maximum of 12 CO lines, 24 digital stations and 2 analog ports. For applications requiring more system capacity, the STARPLUS STSe expanded cabinet can be added to the basic system and provides for a maximum configuration of 28 CO lines, 48 digital stations and 2 analog ports. The system comes with built in caller ID and headset jacks. An optional T1 card and internal (In-skin) voice mail card are available for the system.

     The 8-port in-skin voice mail option has 64 mailboxes and 3 hours of message storage that is expandable to 9 hours. The voice mail card plugs directly into the phone system itself, making this solution refreshingly affordable for any small business by eliminating the need for more costly external equipment and therefore does not reduce the port capacity of the system. For those who want a programmable Windows based Voice Mail system with Auto-Attendant, the full featured Starplus Dispatch and Pathfinder Voice Mail systems are available.

     The STSe phone has 24 flexible buttons that can be programmed for a wide variety of features as shown in the STSe sales brochure. These buttons can be programmed to monitor stations in use, enable one touch speed dial or enable system features such as Redial, All Call Page, Caller ID functions, Off Hook Voice Over, etc. In addition to complete CTI (Computer Telephone Integration) capability, the phone also has 3 interactive soft keys on the backlit display to allow for scrollable access to preprogrammed, commonly used features. The STS phone has a standard 2.5 mm headset jack and an Additional Device Port (ADP) for fax or modem connection. STSe telephones are available in your choice of Charcoal Gray (Black) or Off-White and are designed for communication effectiveness. Red and green LEDs make for a simpler user interface where the present call button displays green and a busy line button shows red. Click here for more information.

* Defined abbreviations: STSe: Small Telephone System enhanced, XTS: Expandable Telephone System, DHS: Digital Hybrid System, 14-28 denotes 14 incoming Central Office lines by 28 telephone stations, IP: Internet Protocol is a form of VoIP (Voice over Internet Protocol) service whereby telephone calls are placed and received over the internet.

Last Modified: Wednesday, July 26, 2006